Our customers often help us to get even better. Are there products we don’t have but you would like to see in our range? Perhaps you have a question about what goes into our products? Or do you have other questions or want to complain? Contact us!
Frequently asked questions
Find answers to FAQs here.
What is your return policy?
The easiest way to make a return is to contact us directly. Please contact our customer service before you send the product to us for return processing. Provide the EAN code and batch / lot number on the package.
Phone: +46300 – 164 35
Are your products tested on animals?
Topz does not support animal testing. We are responsible for ensuring that all products comply with the requirements for cosmetic products in the EU.
This means that animal testing is absolutely forbidden in respect of both ingredients and the end product. For further information, please follow the link below to the European Commission:
Link to the Swedish Medical Products Agency;
We only distribute products in the EU and Norway.
Form for notification of customer complaint